Change your IT “Help Desk” into an IT “Service Desk”. By outsourcing your IT support function, you can lower your costs AND improve the service your employees receive.

Like most businesses, you need to operate with lean IT resources. Dedicating a chunk of those resources to general IT maintenance and troubleshooting can get in the way of you achieving annual business objectives or impact current project timelines. SHIERTECH can implement a Service Desk that is designed to free up your resources for more strategic tasks.

Our team of experts will support your employees while managing and monitoring your environment. Our highly skilled and responsive staff are available to proactively resolve problems before they cause downtime and impact your business productivity.

Here’s what you get with our Managed Helpdesk solution: